About Us

Welcome to Cncoaters

From the beginning Cncoaters's journey as a pioneer in the world of travel fashion is marked by its iconic designs that have gained global recognition. Founded by the celebrity designer David Ben David, the brand emerged as a dynamic force, irrevocably altering the landscape with its debut backpack "Hello My Name Is", a cornerstone that evolved over 13 years to signify not just individuality and innovation but a revolution in self-expression.

Our mission is to be the leading global backpack and accessories company.  Expressing rebellion, individuality, and creativity forms the foundation of Cncoaters and our customer base.

Who We Are

Cncoaters is operated as an independent online retail business.

We are not a marketplace and we do not represent ourselves as a third-party designer, manufacturer, or brand unless clearly stated on a product page.

Our focus is simple: to create a clear, reliable, and transparent shopping experience for our customers.

What We Offer

Our collections include:Bags, Luggage, Accessories & Apparel

Our Commitment

At Cncoaters, we value honest product presentation, clear communication, and dependable customer support.

We are committed to:

Providing Accurate Product Information

We work to keep product descriptions, images, pricing, availability, and product details as accurate as possible so customers can make informed purchasing decisions.

Offering Clear Shopping Policies

Customers can review our shipping, return, refund, privacy, and terms policies before placing an order.

Supporting Our Customers

Our customer support team is available to assist with questions about products, orders, shipping, returns, and other store-related matters.

Protecting Customer Information

Our checkout process is powered by Shopify and supported payment providers. We do not store complete payment card details on our website.

How We Process Orders

Orders placed through our website are reviewed, processed, and fulfilled according to our published Shipping Policy and Return & Refund Policy.

Depending on product availability and logistics requirements, orders may be handled through trusted suppliers, fulfillment partners, or shipping providers to help ensure efficient processing and delivery.

Once an order is shipped, customers will receive a shipping confirmation email with tracking information when available.

Business Information

Store Name: Cncoaters
Website: www.cncoaters.com
Business Type: Independently operated online retail store
Primary Category: Bags, Luggage, Accessories & Apparel...

Business Address:
Cncoaters
Jacob-LuineschloB-StraBe 5
42553
Germany

Customer Support Email:
hello@cncoaters.com

Customer Support Phone:
+49 7460 6932217

Customer Support Hours:
Monday – Saturday: 9:00 AM – 6:00 GMT
Sunday: Closed

We aim to respond to customer inquiries within 24–48 business hours.

Contact Us

For questions about products, orders, shipping, returns, or general support, please contact us:

Email: hello@cncoaters.com
Phone: +49 7460 6932217
Website: www.cncoaters.com

Thank you for visiting Cncoaters. We appreciate the opportunity to provide comfortable, stylish, and everyday fashion essentials for our customers.