Shipping policy

Last Updated: Sept 2, 2026

These Terms of Service apply to your use of www.cncoaters.com and purchases made through the Cncoaters online store.

General Information

Cncoaters operates an online fashion store specializing in elegant dresses and serving customers in Germany.

Website: www.cncoaters.com

Business Address:
Langhausstraße 11
93342 Saal an der Donau-Mitterfecking
Germany

Email: hello@cncoaters.com
Phone: +49 7460 6932217

Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, colors, materials, prices, and availability information displayed on our website are accurate and current.

Actual product colors may vary slightly depending on the customer's device, screen, or display settings.

Orders

Customers are responsible for reviewing product selection, size, quantity, shipping information, contact information, and applicable charges before completing checkout.

After an order is successfully placed, an order confirmation may be sent to the email address provided during checkout.

Order Processing and Shipping

Orders are generally processed within 1–3 business days. After processing, estimated shipping time is approximately 6–9 business days.

Shipping estimates are not guaranteed delivery dates and may be affected by circumstances outside our reasonable control.

Prices and Payment

Cncoaters accepts Credit & Debit Cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, Shop Pay, and PayPal.

Applicable prices and shipping charges will be displayed during checkout before the customer completes the purchase.

Returns and Refunds

Customers may request a return within 30 days after receiving an order, subject to the conditions described in our Return & Refund Policy.

Mandatory statutory consumer rights remain unaffected.

Customer Responsibilities

Customers agree to provide accurate and complete information when placing an order and to use the website in accordance with applicable laws.

Website Availability

We aim to maintain the availability and functionality of our website, but temporary interruptions may occur due to maintenance, technical issues, updates, or other circumstances beyond our reasonable control.

Consumer Rights

Nothing in these Terms of Service is intended to exclude or restrict mandatory consumer rights that apply under applicable German or European law.

Contact

For questions regarding these Terms of Service, please contact:

Cncoaters
Website: www.cncoaters.com
Langhausstraße 11
93342 Saal an der Donau-Mitterfecking
Germany

Email: hello@cncoaters.com
Phone: +49 7460 6932217